Resources to uncover hidden knowledge & ideas!

Net Promoter Survey – The Pros and Cons of NPS®

April 14, 2020

Net Promoter Score® (NPS®) is one of the best and easiest ways to measure how loyal your customers are.

4 Important Customer Surveys for Your Business

February 3, 2020

Social proof – the online evidence of your success, such as reviews and star ratings - is the modern-day word of mouth. And word of mouth can sink a business quickly.

The Best Tools for Business Consultants

February 3, 2020

Regardless of whether you’re working for yourself or running a business consultancy, you need the best tools. Fortunately, we live in a world with many digital solutions.

Are you Getting the Most Out of Your Surveys?

February 3, 2020

Having your finger on the pulse is essential. But how often do our perceptions get in the way of seeing how things really are?

How to Find Clients for Business Consulting

January 7, 2020

Whether you’re just starting out, or you’ve been in business consulting for a while, the biggest issue is always how to find clients for business consulting.

4 Tips to Expand Business Consultancy Engagements

December 30, 2019

One of the easiest ways to improve your consulting productivity is to turn smaller consulting engagements into much larger projects.

How to Increase Sales? Ask your customers!

December 17, 2019

The question that continues to plague business owners is ‘how to increase sales?’ It is clear that you must understand your customers.

Why 360 Degree Feedback can be a Business Consultant’s Best Tool

December 11, 2019

360 degree feedback is a process consultants can use to identify individual development needs and improve a business.

How to Grow Consulting Revenue with SWOT Analysis

December 3, 2019

A SWOT analysis is a tool to help clients and grow consulting revenue. Quality information is crucial, or you’re working in the dark.

Why Employee Engagement Matters

November 27, 2019

One of the best ways to understand your staff better is to use employee engagement surveys. The information you can gain from such surveys is invaluable.

Measure Customer Satisfaction - NPS CSAT CES

How to Measure Customer Satisfaction with NPS, CSAT or CES

November 25, 2019

Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES) are 3 common customer satisfaction metrics.

8 Surveys that Consultants Should Know and Use

October 2, 2019

Learn about these 8 surveys to ensure you and your clients are getting the critical information for success. Ask the right questions, the right way, at the start to move faster.

SourceForge Q&A with Spark Chart on the crucial value of feedback

June 10, 2019

Spark Chart Co-founder, Mark Sinclair, was recently by interviewed by SourceForge about the importance of feedback.

Spark Chart wins CompareCamp Awards

May 31, 2019

Spark Chart awarded 2019 Great User Experience and Rising Star Distinctions from a Leading Software Review Platform.

New Survey Software Features in Spark Chart, May 2019

May 28, 2019

New features released | configuration layout in reports, compound charts for rating scale questions, flexible text blocks, statistics panel, data tables & more.

Spark Chart Survey Software Features April 2019

New survey software features, April 2019

April 9, 2019

We have released some new features, including live survey editing, automated NPS scoring, an NPS Gauge, logic scanner, new question layouts and a copy question feature.

How do you compare to the average leader?

April 1, 2019

Here are some common leadership themes. How does your leadership style compare? How would your team describe your leadership?

Focused on the right business priorities? Conduct a SWOT Analysis!

March 25, 2019

SWOT Analysis is an important tool to identify short term operational priorities and quickly improve the performance of an organisation or team.

New survey software features and User Interface changes released, February 2019

February 26, 2019

We have released a significant range of new survey software features and User Interface changes to ehance your Spark Chart experience.

The Ultimate Survey Guide

February 15, 2019

Use this comprehensive survey guide to learn how to deliver a successful survey project, design surveys, get responses, analyse results, present results and plan action.