Resources to uncover hidden knowledge & ideas!
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GDPR Compliance and Spark Chart
Spark Chart will comply with the EU GDPR. Data protection and privacy are critically important.
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Net Promoter Score® (NPS®) Survey
The Net Promoter Score (NPS) is widely used to measure customer loyalty to a brand, company, product or service.
![Employee Surveys](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2013/04/easy-to-use.jpg)
4 Survey Success Tips to get Quality Feedback
The best surveys begin with a clear design process, and a knowledge of the desired outcome.
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Do you suffer from Leadership Osmosis?
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If you want to be a better leader, here is a simple tip and some questions to ask yourself. Avoid Osmosis.
![Feedback aligns teams](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2018/09/1984376.jpg)
Use feedback to get teams engaged and aligned
There is an important link between feedback and teamwork. Teams and leaders quickly get engaged with survey results.
![Survey Software](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2013/04/spark-chart-survey-tool.png)
The basics of good survey design
Here are some tips on the basics of good survey design to help you start thinking about the best way to get the information that you need.
![Spark Chart Surveys](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/07/spark-chart-surveys-25.jpg)
Writing survey questions
When writing survey questions, design them to achieve your survey goals and objectives and don't ask anything irrelevant.
![Survey Goals & Objectives](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/07/spark-chart-100-25.jpg)
Why are survey goals and objectives important?
Establishing clear survey goals and objectives is essential to get valid and valuable data. The objectives should guide your survey design.
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The importance of clear survey policies
Clearly communicated polices guide the actions of those who manage survey projects and also protect respondents.
![Common Survey Mistakes](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/09/spark-chart-survey-167.jpg)
What are the common survey mistakes to avoid?
There are a number of common mistakes when designing and conducting projects. Make sure you don't fall into these traps.
![Spark Chart Surveys](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/07/spark-chart-surveys-23.jpg)
Tips to conduct a survey pilot
Conducting a survey pilot helps confirm the validity of your questions and the effectiveness of the messages in your communication.
![How to deliver a survey project](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2018/09/Survey-Software-3.jpg)
How to deliver a successful survey project
A successful survey project depends upon having 1) a robust process and 2) expertise in designing surveys.
![Survey Software](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2013/04/spark-chart-survey-tool.png)
How to create survey rating scales that guide respondents effectively
Rating scales are one essential component of survey questions and need careful consideration.
![Survey Goals & Objectives](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/07/spark-chart-100-25.jpg)
4 cause-and-effect survey tips when designing surveys
Consider cause-and-effect elements as a simple check when designing surveys.
![Survey Software](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2013/04/spark-chart-survey-reports-7.png)
How to design great surveys to get the best data
Here are some tips to help you think about the best way to get the information that you need from your survey.
![Spark Chart Surveys](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/07/spark-chart-100-19.jpg)
Survey mistakes – four ways to sabotage your survey
Sometimes it’s helpful to see things the other way around. How would you sabotage your survey?
![Engage Teams - Employee Survey](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/07/spark-chart-surveys.jpg)
Quick guide to making a great employee survey
In this guide we discuss some principles to apply in order to create an effective employee survey.
![Spark Chart Surveys](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/07/spark-chart-100-35.jpg)
How do you write survey questions?
Writing questions is easy, but writing effective survey questions means avoiding some common mistakes.
![Customer Survey](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/07/spark-chart-surveys-26.jpg)
Customer survey? Follow these 10 easy tips!
Creating a useful customer survey can be challenging, but the investment is worthwhile and can give a lot of data quickly.
![Spark Chart Surveys](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/07/spark-chart-100-46.jpg)
How to increase survey response rates
Getting people to complete surveys requires careful planning. Here are some common design guidelines.
![Spark Chart Surveys](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/07/spark-chart-100-37.jpg)
How to write good scale questions
Getting s survey scale right is essential to ensure reliable data and also to not frustrate or confuse the survey participants.
![Spark Chart Surveys](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/07/spark-chart-surveys-10.jpg)
Scrolling versus multiple pages in surveys: What’s best?
One question to get right when designing surveys is whether to make people scroll or use multiple pages.
![Spark Chart Surveys](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2016/07/spark-chart-surveys-9.jpg)
6 simple ways to make your survey incentives effective
When you issue a survey, it’s vital to give your audience good motivation for doing it. Incentives can help.
![Spark Chart Survey Software](https://website-16637.kxcdn.com/scwp/wp-content/uploads/2015/11/spark-chart-mobile-survey-3.png)
How to use multiple choice survey questions
Multiple choice questions are simple and easy to answer on all types of screen sizes.